Customer Education

Fraud Protection - Part 1

posted on: 01-17-2014

Avoid sharing sensitive information such as your password, account number, or answers to verification questions.


Fraud Protection - Part 2

posted on: 02-03-2014

We have all become accustomed to working on our computers, iPads, Kindles and mobile phones. The Internet has enabled us to communicate in ways we never dreamed of and these tools have all made life easier. However, there is a definite downside to everything – even the Internet.  

Cyber criminals have high tech methods to hack into retailer websites like Target, Neiman Marcus and Michaels. They have also been successful using social schemes that attempt to take advantage of unsuspecting victims. Recently, the State Bank of Speer has seen a rise in the number of customers who have been the victims of social schemes. Here are a couple of examples:  

In the realm of Facebook and Instagram, a customer meets someone online who wins their trust and “love” through lies, flattery, and the hope for desired relationship. In these instances, their courter lives overseas in places like Nigeria or Pakistan. Once they have won their trust, the thief asks the victim to deposit a check in their personal account. Subsequently, the fraudster asks their victim to wire the money from the check to an account overseas. In the end, the check is not valid and the victim is left without “love” and loses a sizable amount of money.  

In a second example, we’ll look at a scam that’s been around awhile and involves sweepstakes winnings. In this scenario, the sweepstakes “winner” will receive their winnings of $100,000 once they wire $3000 to cover the taxes that are due. As with all get rich quick schemes, the victim is left without any winnings and loses a sizable amount of money in the process.  

It may seem like common sense, but any attempt to gather your bank account number, social security number, address or driver’s license number by a person on the phone or via email or text should be avoided. Do not give anyone your personal information. The State Bank of Speer does not email or text or phone you for personal information. We spend time and money protecting your information and your money. If you are approached for information, please call the bank and the police.  

We are doing our best to protect you from these scams and we want you to be aware so you are not a victim of cyber-crime. The best way to protect yourself is to monitor what’s happening in your account on a daily basis. We suggest that you utilize our online banking to review your account every day.  

If you have any questions, please contact the State Bank of Speer at 888-249-2141.


Limits & Fees Disclosure
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Simple Steps for Secure Mobile Banking
posted on: 2010-07-21

Use these steps to avoid carefully crafted scams & schemes:

1. Never provide personal identification or banking information over your mobile device, unless you initiate the contact and you know that you are dealing directly with your bank.

2. Assume any unsolicited text for personal or banking information request is fraudulent. Giving this information places your finances and privacy at risk.

3. Avoid sharing sensitive information such as your password, account number, or answers to verification questions. Do not save this information anywhere on your mobile device or phone.

4. Do not set the Web or client-text service to automatically log you in to your online banking account. If your phone is lost or stolen, someone will have free access to your money.

5. Set the phone to require a password to power on the handset or awake it from sleep mode.

6. Immediately tell your bank and your mobile operator if you lose your phone.

Call us at 888-249-2141 if you have any questions regarding mobile banking.